Customer service
Professional communication, positive guest interactions, and a service-minded approach.
TIDES · TURKS & CAICOS ISLANDS
About TIDES
Together Individuals Delivering Excellent Service.
A SHARED STANDARD OF EXCELLENCEEvery person makes
Every person makes
a difference.
TIDES brings together customer service, tourism awareness, and local culture and heritage. It helps tourism employees recognise their role in the visitor experience and in representing the Turks and Caicos Islands.
Kevin Clarke provides independent training services as an approved and certified TIDES trainer. Official certification processes remain subject to the relevant Government requirements.
Tourism awareness
Understanding the tourism industry and how individual roles contribute to the destination.
Culture & heritage
Appreciating local identity and sharing the Turks and Caicos Islands with confidence and respect.